Terms & Conditions

Last Updated: May 20, 2026

1. Acceptance of Terms

These Terms & Conditions ("Terms") form a binding agreement between you and FX My WordPress ("FXMWP," "we," "us," or "our"). By accessing our website, creating an account, purchasing a plan, submitting a support request, or using any related services, you agree to these Terms. If you do not agree, do not use our services.

2. Services and Scope

FXMWP provides subscription-based WordPress services, including support, maintenance, troubleshooting, monitoring, security-related tasks, and plan-specific edits. Services are limited to the scope in your selected plan, ticket instructions, and any written add-on agreement.

  • We may use reasonable discretion in how work is performed, prioritized, and staffed.
  • Timelines are estimates, not guarantees, unless expressly stated in writing.
  • We may decline requests outside scope, requests that create legal/security risk, or requests that require third-party rights we do not control.

3. Account Registration and Security

  • You must provide accurate, current, and complete account and billing information.
  • You are responsible for all activity under your account and for safeguarding credentials, API keys, and connected third-party logins.
  • You must promptly notify us of unauthorized access or a suspected security incident.

4. Client Responsibilities

  • You represent that you have the authority and rights needed for all content, plugins, themes, code, data, and instructions you provide.
  • You remain solely responsible for your website content, legal notices, compliance obligations, and business operations.
  • You must maintain independent backups of your website and data, even if backup-related services are provided.
  • You are responsible for licenses, third-party subscriptions, and vendor fees unless explicitly included in your plan.

5. Fees, Billing, and Renewals

  • Fees are billed in advance on a recurring basis as selected at checkout.
  • Plans auto-renew unless cancelled before the next billing cycle.
  • You authorize us and our payment processor (such as Stripe) to charge your payment method for recurring amounts, taxes, and authorized add-ons.
  • Past-due balances may result in suspension, work stoppage, and account limitations until paid in full.

6. Refunds and Chargebacks

  • Unless required by law or expressly stated in writing, fees are non-refundable once billed.
  • No pro-rated refunds are provided for partial billing periods, unused time, paused projects, or reduced usage.
  • If you initiate a chargeback without first contacting us in good faith to resolve the issue, we may suspend or terminate services immediately.

7. Third-Party Services and Dependencies

Our services may rely on third-party platforms, tools, hosts, plugins, APIs, or registrars. We do not control third-party systems and are not responsible for third-party downtime, policy changes, service removals, security events, data loss, or pricing changes.

8. Intellectual Property and License

  • You retain ownership of your pre-existing content and materials.
  • We retain ownership of our tools, methods, templates, know-how, and pre-existing intellectual property.
  • You grant us a limited license to access, host, process, modify, and transmit your website materials as needed to deliver services.
  • Upon full payment, custom deliverables created specifically for you are licensed to you for your internal business use, subject to third-party license restrictions.

9. Acceptable Use

You may not use our services to engage in unlawful, fraudulent, abusive, infringing, defamatory, harmful, or malicious activity, including malware distribution, unauthorized access attempts, spam, or content that violates applicable laws or third-party rights.

10. Suspension and Termination

We may suspend or terminate access, with or without notice, if you violate these Terms, fail to pay amounts due, create operational/legal/security risk, or misuse our systems. You may cancel at any time, effective at the end of the current paid billing period unless otherwise agreed.

11. No Warranty

Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free service.

12. Limitation of Liability

To the maximum extent permitted by law, FXMWP and its owners, employees, contractors, and affiliates are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, use, or data. Our aggregate liability for any claim arising out of or related to the services or these Terms will not exceed the total amount you paid to us during the three (3) months immediately preceding the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless FXMWP from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your content, instructions, website operation, legal non-compliance, third-party disputes, or breach of these Terms.

14. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including internet outages, infrastructure failures, natural disasters, labor disputes, cyberattacks, governmental actions, or third-party service interruptions.

15. Governing Law and Disputes

These Terms and any dispute, claim, or controversy arising out of or relating to the services are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Before filing a claim, both parties agree to attempt good-faith resolution by written notice and a 30-day informal resolution period through support@fxmywordpress.com.

Unless otherwise required by applicable law, any legal action must be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and each party consents to personal jurisdiction and venue in those courts. To the fullest extent permitted by law, claims must be brought on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding.

16. Changes to Terms

We may update these Terms at any time by posting the revised version on this page and updating the "Last Updated" date. Your continued use after updates constitutes acceptance of the revised Terms.

17. Contact

For questions about these Terms & Conditions, contact us at:

Email: support@fxmywordpress.com

  • © FX My WordPress 2026. All Rights Reserved.